F A Qz

Product Questions

Can we have our logo or design?

We are the manufacturer of OEM and ODM products, customers own logos or designs are welcome.

What is your sample lead time?

Our standard sample lead time is 10 days.

What's your carry on luggage dimension?

Our carry-on luggage is normally 22*14*9 inches.

What’s your material for hard luggage?

You can use ABS, PC, ABS+PC and PP for your hard shell.

How many size for customize luggage?

You can normally accept our 20/24/28 per set, or you can customize for 18 inch or 32 inch.

How soon can I get the sample?

Shipping can be via FedEx, DHL, UPS, TNT at a fast time, or post at your option.

Quality Questions

How to control the products' quality?

We have always placed great emphasis on quality control to ensure that an excellent quality level is maintained. Moreover, the principle we always maintain is “to provide the best quality with the best price to the customer”. And we have our own special inspection team(From QA and QC system).

What’s your luggage warranty?

Most of our luggage products are more than 3 years warranty.

How to certify your quality?

You can visit our factory in Jiaxing and we cooperate with Samsonite, Swiss Gear, Delsey and American Tourister.

What extra can you provide for trial order?

We can provide 1% free main spare parts for you with mass production order.

Wht’s your factory audit?

We have passed BSCI, SGS and Qima quality certification.

Sales Questions

What is your payment term?

We accept TT, western union, Alibaba, LC and OA payment for you.

What’s your main sales products?

We are based in Zhejiang, China, start from 1993,sell to The USA Market(30.00%),Eastern Europe(20.00%),South America(20.00%),Western Europe(10.00%),India(20.00%).

Can you help me make my own design?

Yes, we have a professional development team to design new items. You can share your idea or drawing for making your project.

What is your advantage?

A. Professional cost management.
B. On time delivery.
C. ODM and wide range products we can supply.

How to contact you for more details?

Shanghai Baisang – Professional Luggage Product Manufacturer.(www.grandtravelluggage.com)
Contact Email: Andrew(xuchao@bsluggage.com)
Cellphone ( What’s app ) : +86-13321927293

Company Questions

Are you a factory or trading company?

We are luggage and bag factory with 20+ years manufacture experience.

How many workers at your factory?

We have total 10 production lines, 4 production lines for hard luggage, 4 production lines for fabric luggage and 2 production lines for bags and small travel goods.

What’s your capacity every month?

We can produce 50,000 pcs hard luggage and 30,000 pcs soft luggage, 100,000 pcs bags and small travel goods every month.

What’s your advantage different from other suitcase vendor?

We are confident in making luggage products with professional advise and fast delivery time. There are more than 20 years service experience for Travelite, Samsonite and VIP brands etc big customer.

Order Questions

How to start in order with you?

First of all, let us know your requirements or application. And we quote according to your requirements or our suggestions.
Then you confirm the samples and places deposit for the order. After all, we arrange the production of the agreed product.

What’s your MOQ?

Our luggage and bag MOQ is 1*40 HQ per color.

Who I need to contact for my order?

You can contact me and our sales manager for your packing, production and quality inspection.

What is your luggage order delivery time?

Generally 45 days after payment and sample confirmation, it depends on the products and quantity.

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